Privacy & Security

Data Privacy & Account Management

Your comprehensive guide to data privacy, account management, and your rights as a Kaana user.

Last updated: January 2025
Comprehensive Policy

What Data We Collect

Transparent overview of all data types we collect

Personal Information

  • Account Details: Name, username, email address, phone number, date of birth, bio
  • Profile Information: Profile picture, location preferences
  • Authentication Data: Login credentials, OAuth tokens (Google, Facebook, Apple)

Food & Dining Preferences

  • Cuisine Preferences: Your favorite types of cuisine
  • Beverage Preferences: Preferred drinks and beverages
  • Dietary Information: Allergies, dietary patterns, food restrictions
  • Food Provider Preferences: Preferred restaurants and food delivery services

Content & Media

  • Videos: Food videos you record and share
  • Photos: Food photos and images
  • Audio: Audio recordings with your videos
  • Posts: Captions, comments, and location tags
  • Reviews: Restaurant reviews and ratings

Location Data

  • GPS Coordinates: Your location for restaurant recommendations
  • Location History: Places you've visited and tagged
  • Restaurant Locations: Nearby restaurants and their details

Usage & Analytics

  • App Activity: Time spent in app, pages visited, features used
  • Video Analytics: View counts, watch duration, engagement metrics
  • Device Information: IP address, device type, operating system
  • Performance Data: App crashes, errors, and technical logs

Social Data

  • Following/Followers: User connections and relationships
  • Interactions: Likes, saves, comments, shares
  • Social Preferences: Who you follow, saved content
Delete My Data

How We Use Your Data

Transparent explanation of data usage

Core App Functionality

  • Personalization: Customize your feed with relevant restaurants and content
  • Recommendations: Suggest restaurants based on your location and preferences
  • Social Features: Connect you with other food enthusiasts
  • Content Creation: Enable video recording, editing, and sharing

Service Improvement

  • Analytics: Understand how users interact with the app
  • Performance: Monitor app stability and fix issues
  • Features: Develop new features based on usage patterns
  • Recommendations: Improve restaurant and content suggestions

Communication

  • Notifications: Send you updates about new content and features
  • Marketing: Share relevant promotions and restaurant offers (with consent)
  • Support: Respond to your questions and provide customer service

Data Security & Protection

Enterprise-grade security measures

Encryption

  • In Transit: All data is encrypted using HTTPS/TLS when transmitted
  • At Rest: Sensitive data is encrypted in our secure databases
  • Authentication: Secure token storage using Expo SecureStore
  • Third-Party Security: We use Clerk for authentication with enterprise-grade security

Data Storage

  • Primary Storage: Secure cloud databases with encryption
  • Local Storage: Minimal data stored locally on your device
  • Backup: Regular encrypted backups for data protection
  • Retention: Data kept only as long as necessary for service provision

Your Data Rights

Complete control over your personal data

Account Deletion

To permanently delete your Kaana account and all associated data:

In-App Method:

  1. Open the Kaana app
  2. Go to Profile → Settings → Delete Account
  3. Follow the in-app deletion process

Manual Request:

  • Email: toddmirzai@xyzen.io
  • Include your username and email address
  • Processing time: Within 30 days

Data Deletion

You can request deletion of specific data without deleting your account:

What can be deleted:

  • Individual posts and videos
  • Profile information
  • Preferences and settings
  • Location history
  • Social connections

What is kept:

  • Account credentials (for continued access)
  • Essential app functionality data

Request process:

  • Email: toddmirzai@xyzen.io
  • Specify which data you want deleted
  • Processing time: Within 7 business days

Account Deletion Request

Permanently delete your Kaana account and all associated data

To delete your Kaana account and all associated data:

  1. Open the Kaana app
  2. Go to Profile → Settings → Delete Account
  3. Follow the in-app deletion process

For manual deletion requests, contact: toddmirzai@xyzen.io or submit your request below

Data deleted:

All profile information, posts, preferences, and account data

Processing time: Within 30 days

Data Retention

How long we keep your data

Account Data

  • Active Accounts: Retained while you use the service
  • Deleted Accounts: Permanently deleted within 30 days
  • Inactive Accounts: May be deleted after 2 years of inactivity

Content Data

  • Posts & Videos: Retained until you delete them
  • Analytics Data: Aggregated and anonymized after 2 years
  • Location Data: Deleted after 1 year of inactivity

Children's Privacy

Kaana is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

International Users

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Contact Us

For any privacy-related questions or requests:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through the app or email. Continued use of the app constitutes acceptance of the updated policy.

This policy is effective as of January 2025 and applies to all users of the Kaana app.